Trade Policy


TERMS & CONDITIONS FOR USERS

By accessing or using the Vinance platform, including both our mobile application and website at https://vinance.pro (collectively referred to as the "Services"), you agree to be bound by these Terms and Conditions, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you disagree with any of these terms, you are prohibited from using or accessing our Services.

CRYPTOCURRENCY TRADING DISCLOSURES

Risk Acknowledgment

Cryptocurrency trading involves significant risk of loss and is not suitable for all investors. The value of cryptocurrencies can fluctuate widely in short periods and may result in substantial losses.

Trading Functionality

  • Our platform facilitates cryptocurrency trading and related services
  • Trading fees and commission structures are clearly displayed before transaction execution
  • Market data may be delayed depending on your subscription level
  • Execution speeds may vary based on network conditions and market volatility

No Investment Advice

Vinance does not provide investment advice. Charts, market data, news, and other information provided through our Services are for informational purposes only and should not be considered as investment advice or recommendations.

ACCOUNT SECURITY

You are responsible for maintaining the security of your account and are fully responsible for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any other breach of security.

For your protection and the security of our platform:

  • Use a strong, unique password
  • Enable two-factor authentication when available
  • Never share your private keys, seed phrases, or login credentials
  • Log out from public or shared devices
  • Regularly review your account activity

SUPPORT SERVICES

After you have registered for our Services, you may contact us for support through the following channels:

  • Email support for general inquiries and smaller issues
  • Ticket system for verified users with more complex concerns

If your support request requires additional modification of the system, you have two options:

  1. Wait for a future update release
  2. Request custom development (available for additional fees)

Response times may vary but we aim to address all inquiries within 1 business days.

OWNERSHIP & INTELLECTUAL PROPERTY

You may not claim intellectual or exclusive ownership of any of our products or services, whether modified or unmodified. All products and services are the property of Vinance. Our Services are provided "as is" without warranty of any kind, either expressed or implied.

In no event shall Vinance be liable for any damages including, but not limited to, direct, indirect, special, incidental, or consequential damages or other losses arising out of the use of or inability to use our Services.

WARRANTY LIMITATIONS

We do not offer any warranty or guarantee of our Services in any way. Once our Services have been accessed, we cannot guarantee they will work with all third-party applications, plugins, or web browsers. Browser compatibility should be tested against the demonstration templates on our website.

Please ensure that the browsers and devices you use are compatible with our Services, as we cannot guarantee that our platform will work with all browser or device combinations.

PROHIBITED USAGE

Unauthorized/Illegal Activities

You may not use our Services for any illegal or unauthorized purposes. In using our platform, you must comply with all laws in your jurisdiction (including but not limited to financial regulations and securities laws) as well as international law.

It is specifically prohibited to use our Services for:

  • Market manipulation or fraudulent trading activities
  • Money laundering or terrorist financing
  • Circumventing sanctions or capital controls
  • Any other illegal financial activities
  • Promoting violence, terrorism, hard sexual content, racism, obscenity, or illegal software

You cannot reproduce, duplicate, copy, sell, trade, or exploit any portion of our Services without express written permission from Vinance.

Account Termination

We reserve the right to suspend or terminate your account immediately if we detect any prohibited behavior. Vinance users are responsible for all content posted and activity that occurs under their account.

PAYMENT & REFUND POLICY

Deposits and Payments

All deposits and payments made to your Vinance account are final. After a deposit has been completed, it cannot be reversed. You must use your balance for orders of our services, trading fees, or premium features.

No Refund Policy

No refund or cashback will be provided for:

  • Trading fees
  • Subscription charges
  • Premium service fees
  • Unused account balances

Disputes and Chargebacks

You agree that once you complete a deposit, you will not file a dispute or a chargeback against us in any way. If you file a dispute or chargeback after a deposit, we reserve the right to:

  • Terminate all future orders
  • Ban you from our Services
  • Take appropriate legal action

Fraudulent activity, such as using unauthorized or stolen payment methods, will result in immediate termination of your account.

PROMOTIONS & REWARDS POLICY

We offer various promotions, rewards, and referral programs but always reserve the right to review and modify them at our discretion. If we determine that promotional benefits have been obtained through misuse or abuse of our systems, we may:

  • Remove some or all promotional credits from your account balance
  • Suspend access to certain features
  • Terminate your account in cases of serious abuse

If your account balance becomes negative due to the removal of promotional credits, your account may be automatically suspended until the balance is settled.

MODIFICATIONS TO TERMS

We reserve the right to update or change these terms at any time. Any changes will be effective immediately upon posting to our website and mobile application. Your continued use of our Services after we post any modifications will constitute your acknowledgment of the modifications and your consent to abide by the modified terms.

CONTACT INFORMATION

If you have any questions about this Trade Policy, please contact us at:

  • Email: support@vinance
  • Website: https://vinance.pro

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