Privacy Policy


INTRODUCTION

Vinance ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, stored, and disclosed when you use our Vinance Mobile application ("App") and our website at https://vinance.pro (collectively, the "Services").

By accessing or using our Services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

INFORMATION WE COLLECT

Personal Information

We may collect the following types of personal information:

  • Account Information: When you register, we collect your name, email address, username, and password.
  • Contact Information: Phone number, address, or other contact details you provide.
  • Financial Information: We collect crypto wallet addresses, transaction hashes, and transaction history. We do NOT store private keys or seed phrases.
  • Device Information: Device type, operating system, unique device identifiers, IP address, mobile network information.
  • Usage Data: How you interact with our Services, features you use, and time spent on the App and website.

Information Collected Automatically

When you use our Services, we automatically collect certain information, including:

  • Log Data: IP address, browser type, pages viewed, time spent, and links clicked.
  • Device Information: Device type, operating system version, and mobile network information.
  • Transaction Data: Records of cryptocurrency transactions executed through our App or website.
  • Cross-Platform Data: Information about how you use our Services across different devices and platforms.

HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

  • To provide, maintain, and improve our Services
  • To process transactions and send related information
  • To verify user identity and prevent fraud
  • To send service-related notifications
  • To respond to your comments and questions
  • To provide customer support
  • To comply with applicable laws and regulations
  • To monitor and analyze usage patterns and trends
  • To synchronize your experience between the App and website
  • To enable cross-platform functionality and account access
  • To customize content and user experience across devices

STORAGE AND SECURITY

Your security is important to us. We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments
  • Access controls and authentication procedures
  • Secure storage of all financial data using industry-standard protocols
  • Secure synchronization between the App and website platforms

Cryptocurrency Security: We do not store your private keys, seed phrases, or have direct access to your cryptocurrency funds. All keys remain client-side only.

Cross-Platform Security: When you access your account across different devices or platforms (mobile app or website), we employ secure authentication protocols to ensure your data remains protected during synchronization.

DATA RETENTION

We retain your personal information for as long as your account is active or as needed to provide you services. If you close your account, we will delete or anonymize your information unless:

  • We must retain it to comply with applicable law
  • We need it for legitimate business purposes
  • It is needed to prevent fraud or future abuse

BLOCKCHAIN DATA

Due to the nature of blockchain technology, transactions executed through our App become part of a public blockchain and cannot be deleted or modified by us. These public records do not directly identify you but may contain wallet addresses and transaction details.

SHARING YOUR INFORMATION

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service Providers

  • Payment processors and financial institutions (for transaction processing)
  • Cloud service providers (for hosting services)
  • Analytics providers (to help us understand App usage)

Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request.

Business Transfers

In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

THIRD-PARTY SERVICES

Our App may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

YOUR CHOICES AND RIGHTS

Depending on your location, you may have certain rights regarding your personal information, including:

  • Right to access the personal information we have about you
  • Right to correct inaccurate information
  • Right to request deletion of your information
  • Right to restrict or object to processing of your information
  • Right to data portability

To exercise these rights, please contact us using the details provided in the "Contact Us" section.

CHILDREN'S PRIVACY

Our App is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are under 18, please do not use the App or provide any information on the App.

INTERNATIONAL DATA TRANSFERS

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

CRYPTOCURRENCY REGULATIONS COMPLIANCE

Our App complies with applicable cryptocurrency regulations in the jurisdictions where it operates. We may implement Know Your Customer (KYC) and Anti-Money Laundering (AML) procedures as required by applicable laws.

CROSS-PLATFORM FUNCTIONALITY

Our Services are designed to work together across both our mobile application and website. This means:

  • Your account information is synchronized between platforms
  • Actions taken on one platform may be reflected on the other
  • You can seamlessly transition between the App and website while maintaining your session
  • Preferences and settings may be shared across platforms

We implement security measures to ensure this cross-platform functionality doesn't compromise your data security.

CONTACT US

If you have any questions about this Privacy Policy, please contact us at:

  • Email: support@vinance.pro
  • Website: https://vinance.pro

We will respond to your inquiries within 2 business days.

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